FAQs


How much is the shipping fee?
Freight charges varies by product. Sometimes, there are discounts and special promotions. Check shipping rates for specific products and always update our promotions and discounts on our various social media.  

Do you have free shipping?
Yes! Free shipping is offered for most of our products. At special times, we will provide free delivery service. In addition, we will have free items, all you need to pay is shipping. Please check our announcement on our homepage or social media.

Where do you ship?
Currently, tour warehouse is located in some countries, so we cater to shipping within the US, France, Australia, and China. We will keep you posted once we expand to shipping internationally.

When will my order arrive?
There is no fixed number of days for the product to arrive. This will depend on the product location of warehouse. Please allow 3-4 weeks for the product to reach you.

Can I cancel my order once it is placed?
Once you place your order, we immediately process it in our inventory, so before proceeding with the checkout, please make sure that you are 110% sure of the purchase. Once you wanna cancel the order indeed, please DO leave me a message soon.

Do you have a return policy?
Please refer to the Terms & Condition page for our return policy and for other concerns.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

If you have more questions that are not in this FAQ, feel free to send us an e-mail HERE.