After a returned item is received, GreenFashionPool will assess the item to see if it qualifies for a refund. We will notify you upon receiving the item, and again to inform you if your refund was approved or rejected.

If your item is deemed eligible for a refund, a credit will be automatically applied to the card or account used to pay for the order within several days of approval.

For late refunds:
If your refund doesn't appear within a few days of being approved, take the following steps:

Double-check your bank account.
Reach out to your credit card company and/or bank to determine if the refund is still processing.
If none of these methods work, and you still have not received your refund, contact us at